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A Step-by-Step Guide to Servicing Your Tankless Water Heater for Optimal Performance

Tankless water heaters have become increasingly popular for their energy efficiency and on-demand hot water delivery. To ensure your tankless water heater continues to operate at peak efficiency and provides a consistent supply of hot water, regular servicing is essential. In this guide, we'll walk you through the step-by-step process of servicing your tankless water heater, covering maintenance tasks that can extend its lifespan and improve overall performance.



Section 1: Safety First

1.1 Power Off and Gas Shut-Off:

  • Before starting any maintenance, turn off the power supply to the water heater.

  • If your unit is gas-powered, locate and shut off the gas supply.

1.2 Allow the Unit to Cool:

  • Tankless water heaters can get hot during operation.

  • Wait for the unit to cool down before attempting any maintenance tasks.

Section 2: Flushing the System

2.1 Why Flushing is Important:

  • Sediment and mineral buildup can affect the efficiency of a tankless water heater.

  • Flushing the system helps remove these deposits and ensures optimal performance.

2.2 Shutting Off Water Supply:

  • Turn off the cold water supply to the unit.

2.3 Connecting a Descaling Kit:

  • Use a descaling kit or a submersible pump to circulate a descaling solution through the unit.

  • Follow manufacturer instructions for the appropriate descaling solution.

2.4 Flushing the System:

  • Open the hot water taps in the house to allow the descaling solution to circulate through all hot water lines.

  • Continue flushing until the water runs clear.

Section 3: Inspecting and Cleaning Components

3.1 Remove and Clean Inlet Filter:

  • Locate the water inlet filter and remove it for cleaning.

  • Use a soft brush to remove debris and rinse the filter under running water.

3.2 Check and Clean the Combustion Chamber:

  • Carefully inspect the combustion chamber for any signs of soot or debris.

  • Use a soft brush or compressed air to clean the chamber if necessary.

3.3 Inspect the Venting System:

  • Check the venting system for blockages or obstructions.

  • Ensure that the venting is secure and properly connected.

Section 4: Reassemble and Restore Power

4.1 Reinstall the Inlet Filter:

  • Place the cleaned water inlet filter back into its housing.

4.2 Turn On Water Supply:

  • Turn on the cold water supply to the unit.

4.3 Restore Power:

  • Turn the power supply and gas back on.

  • Check for any error codes on the unit's display and consult the manual if needed.


Regularly servicing your tankless water heater is a simple yet crucial task to maintain its efficiency and extend its lifespan. By following these step-by-step instructions, you can keep your tankless water heater in optimal condition, ensuring it continues to provide reliable and energy-efficient hot water for your household. Remember to consult your unit's manual for specific maintenance guidelines and recommendations from the manufacturer.

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